for south african estate agents
every enquiry answered.
day or night.
When a buyer messages your business WhatsApp, an assistant replies, asks your questions and hands you the lead, ready to call.
- Registered South African company
- Runs on Meta’s WhatsApp Business Platform
- You take over any time
- Hi, is the 3-bed in Paarl North still available?
- Hi! I’m Sarah’s assistant. She’s been told you asked and will call you shortly. While you wait, may I ask two quick questions?
- Are you looking to buy, or to rent?
- Buy. Pre-approved up to R2.4m
- Thank you. I’ve passed that on to Sarah.
- Sarah alerted with the answers · 21:50
what it does
the first reply is ours. the rest is yours.
- 01
Replies for you
Day or night, at a viewing or on the road. The first reply comes two minutes after their message, so it never feels pushy.
- 02
Asks your questions
Buying or renting, which area, what budget. Two or three questions, never an interrogation.
- 03
Alerts and reminds you
You get the answers and a link to the chat, and a reminder if the lead is still waiting.
- 04
Hands over what matters
Price, offers, the condition of a home, anything legal: those always come straight to you.
the record
every lead, on the record.
Each enquiry is logged from the first message to the agent’s call, so a principal can see which leads were followed up, and how fast.
- 21:47Enquiry arrivesA buyer messages about a listing on a Sunday night.
- 21:49Assistant repliesTwo minutes after the enquiry, so it isn’t pushy. Introduces itself as Sarah’s assistant and asks its questions.
- 21:50Sarah is alertedWith the buyer’s answers and a link to the chat.
- 22:20Reminder sentNobody has replied after 30 minutes, so Sarah is reminded. Again after two hours if needed.
- 22:26Sarah calls the buyerLogged with the time. This is the number a principal sees.
fixed rules, not settings
what it will never do.
Your name is on every conversation. These are built in.
- Pretend to be you.It always says it is your assistant.
- Make up facts about a property.If it isn’t in the listing, it asks you.
- Discuss price, offers, condition or anything legal.Those are always left for you.
- Keep messaging someone who asks it to stop.One “stop” and it never messages them again.
- Use unofficial WhatsApp tools.Those get numbers banned. It runs only on Meta’s WhatsApp Business Platform.
questions agents ask
the short answers.
Does it reply as me?
No. It introduces itself as your assistant, by your name, so the buyer knows a person is on the way and who it will be.
Do I need a new WhatsApp number?
Yes. The assistant runs on a WhatsApp Business number of its own, so your personal WhatsApp stays exactly as it is.
What happens to my clients’ information?
You stay responsible for it under POPIA, and we process it only on your instructions, to run the service. We never sell it or use it for advertising. Our privacy policy has the detail.
What does it cost?
Each office is priced after a short conversation about how many agents and leads you have: a once-off setup fee and a monthly fee, quoted in writing. Meta’s own WhatsApp message charges are passed on at cost and shown separately. There is no minimum term: cancel any time on 20 business days’ notice, and the number, the leads and every conversation are yours to keep.
Do you also build websites?
Yes. Fast, mobile-first websites for agents and agencies, where every page leads to a WhatsApp message or a call and works hand in hand with the assistant. Ask about a website.